Barnes & Noble, Join Borders In FAILVille

Previously, I posted: Barnes & Noble Nook Buyer Horror Story

Barnes & Noble hasn’t fixed that.

The Nook will no longer save Barnes & Noble.

Nothing can save Barnes & Noble when they treat customers like that.

Update, February 4, 2010: Barnes & Noble apologized, refunded the shipping charges, and forked over a gift card — one gift card. Why the hell did all of us have to pressure you to do even this much, Barnes & Noble?

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